Skip to main content




My Shopping Bag

  • Your shopping bag is empty.
  • Pick your area:

Skincare - How To

FAQ: About Skincare

What is the philosophy behind ModelCo Natural Skincare?

At ModelCo, we listen to our customers and create products that we know they want – sometimes before they even know they want them. ModelCo Natural Skincare was born from an overwhelming response from a survey undertaken by loyal ModelCo customers.

12 months in the making, ModelCo Natural Skincare is an innovative, natural skincare range committed to delivering the best for your skin.

Free from parabens, sulfates, silicones, PEGs synthetic colours or perfumes, and consist of cleaners, moisturisers, face oils, makeup wipes and an exfoliator, gentle enough for all skin types.

Embracing the heritage of the ModelCo brand – smart beauty, quality and innovation – the natural skincare range is an extension of the existing self-tanning, cosmetics and sun care categories. ModelCo Natural Skincare is an easy-to-apply, affordable, high quality range that make you look and feel fabulous.

Do any of the ModelCo Natural products use fragrances that contain phthalates?

ModelCo Natural Skincare does not use any synthetic fragrances. The use of Essential Oils including Rose Damask, Rose Geranium, Lavender Oil and Lemon Myrtle, is what gives the Natural Skincare range it’s scent.

What preservatives does ModelCo use?

ModelCo Natural Skincare uses Dehyroacetic Acid and Benzyl Alcohol, both of which are organic compounds, accepted for use in natural cosmetics. These preservatives are essential for preventing bacteria in natural skincare and maintaining shelf-life. These ingredients are from a non-paraben, non-formaldehyde, non-isothiazolone based preservative system.

What is natural?

Natural skincare is the care of the skin using naturally derived ingredients combined with naturally occurring carrier agents to maintain the shelf-life of products.

What is organic?

For organic skincare only minimal processing is permitted, with a limited number of non-agricultural but natural or traditional ingredients allowed. Hence, no synthetic chemical, unnatural dyes, colouring, flavourings or other additives are permitted.

Is the ModelCo Natural range tested on animals?

No. ModelCo does not test on animals for any of its products nor work with any companies who do. We do not sell to any businesses in China nor do we intend to, given their stance on animal testing. We ensure that all of our suppliers and manufacturers are aware of our stance.

How do I care for my products?

Your natural products are more sensitive to light and heat, so please ensure that you close the lid tightly after application.

Is there a shelf life? What are the expiry dates for ModelCo Natural Skincare products?

Your ModelCo product displays an icon on the bottom right of the packaging. This icon informs how many months your product will be at its best after you open it.

Will these ‘natural’ products be less effective than normal ModelCo products?

Not at all. ModelCo Natural products have been designed to bring out the best in your skin with natural alternatives to modern skincare. Inspired by nature, we have sourced antioxidant rich, natural ingredients that are both beneficial to and gentle on the skin. Like all ModelCo products, the ModelCo Natural Skincare range endures extensive testing before reaching the point of sale and all claims made about the products and their effectiveness are backed up by scientific research.

ModelCo Natural Skincare is an innovative, natural and affordable range for customers who want to care for their skin, naturally, easily and effectively.

How do you know the ingredients used in ModelCo Natural Skincare are effective?

All ModelCo products undergo extensive testing, so every claim we make about our products’ effectiveness is backed up by scientific research.

How is ModelCo Natural Skincare different from other ModelCo products?

While still maintaining the innovative essence that ModelCo is known for, ModelCo Natural Skincare is created from natural products. That means we’ve found alternative, plant, mineral or fruit-derived, natural ingredients that deliver results.

When referring to ingredients, what does “naturally derived” mean?

Naturally derived ingredients mean those that originate from a mineral, plant or fruit based source.

Is ModelCo Natural Skincare sustainable?

ModelCo Natural Skincare does not contain environmentally damaging chemical compounds such as parabens or formaldehydes. Our products are made from the highest ingredients, all of which are environmentally friendly and completely biodegradable. Our packaging is recyclable and low impact.

Is ModelCo Natural Skincare vegetarian / vegan / gluten free?

Yes. ModelCo Natural Skincare is vegetarian/ vegan/ gluten free.

Is ModelCo Natural Skincare organic?

ModelCo chose to craft the most effective, fresh and dynamic products possible for skin health using the highest quality natural and organic ingredients we could locate. There are some Organic ingredients, but the range is not organic.

Are ModelCo Natural products hypoallergenic?

There is no defined methodology to test for allergic reactions in beauty or personal care products, nor does the FDA regulate use of the term “hypoallergenic.” Consequently, we do not position our products as hypoallergenic. A list of ingredients for each product is available on individual product.

Do the products use beeswax? If so, is it harvested in a cruelty free manner?

No, ModelCo Natural Skincare does not contain beeswax.

Do any of the products in the ModelCo Natural Skincare range contain artificial colours or synthetic fragrances?

No. ModelCo Natural Skincare contains Essential Oils such as Rose Damask, Rose Geranium, Lavender Oil and Lemon Myrtle. It is these ingredients that deliver the fragrance. For a full ingredient list, please visit the individual product pages.

What else does ModelCo do in terms of sustainability?

At ModelCo, we understand that sustainability is a journey! We are working on leveraging ingredients that support local communities and cultures. We are also rolling out recyclable packaging for our entire ModelCo product selection and we always make sure we turn our computers and lights off when we go home at night!

Do any products in the ModelCo Natural Skincare range contain Palm Oil?

Certain products in ModelCo Natural Skincare contain the natural preservative Caprylic/Capric Triglyceride, which is derived from Palm Oil. ModelCo is committed to ensuring that our products are safely preserved without the use of synthetic chemicals or harmful ingredients and we can confirm on behalf of our manufacturers that the Caprylic/Capric Triglyceride we use is sustainably sourced without impact on native forests that are being destroyed for their cultivation of palm trees.

Our manufacturer is a member of the RSPO (Roundtable on Sustainable Palm Oil), an organisation that supports the sustainable sourcing of palm oil without destroying native forests and habitats.

Where is ModelCo Natural Skincare made?

ModelCo Natural Skincare is proudly 100% Australian made.

Who develops ModelCo Natural Skincare?

We do! ModelCo is a privately owned and operated company with a dedicated Research and Development Team.

Is the ModelCo Natural Skincare packaging environmentally friendly?

Yes, it’s all recyclable.

Shop The Story